On 01/11/17 we released our upgraded website. We hope you enjoy an enchanced tea shopping experience with us and the opportunity to now order more easily off a variety of devices including your mobile phone.
One really hard decision we had to accept in the development of the new site was not being able to migrate our existing customer account and login details to the new system. We apologise for any inconvenience this may cause you. We still have access to your ordering history so please do not hesitate to contact us if you want to know when or what you last ordered, we can easily supply that to you in an email.
So this means even though you may have shopped with us before, if it was prior to the launch of the upgraded site on 01/11/17, you will find your old login details will not work. We understand this could prove frustrating for you particularly if your computer uses the password and login it has stored in its memory from the old site and just automatically populates this information into the new website.
The good news is that it is simple to fix and only takes a moment. All you need to do is a one time fix of creating a new online account (click here to do this).
Thanks for your ongoing interest in Stir. We look forward to being of service. Best wishes from Michelle and the team at Stir.
The benefits of creating your online account are:
- Save Time - your contact address details will be automatically entered on future orders
- Easy Repeat Orders - You can simply press repeat if you want to order the same again
- Order History - You can view your complete order history online
- Come back to your order - If you get interrupted during the ordering process it will retain your open order
Other benefits of the new site:
Mobile optimised
Cleaner layout to enhance your shopping experience
Celebrating the beauty of tea
New Remarkables Market freight collect option
Posted: Tuesday 5 December 2017
